RÉSOLU
Human Behaviour Strategy · South Africa & Worldwide

Behaviour
shapes
everything.

Bridging who we are and the results we create.

We decode the patterns driving human behaviour, team performance, and organisational results. Because the future of leadership will not be shaped by better strategies alone.

Start the Conversation The Work
Identity — the anchor. Who we are at our core.
Purpose — the shared story. What we are called to build together.
Adaptive Capacity — the gold standard. How we endure, evolve, and grow stronger through disruption.
For Organisations
Teams
Immersive team development using the iEQ9 Enneagram to decode patterns and walk teams through Tuckman's stages toward sustained performance.
For Individuals
Leaders
Personal leadership coaching that goes to the identity level — for executives and entrepreneurs who've hit a ceiling they can't yet see clearly enough to move through.
For Women 40+
Women
THE RESET. The Integration Journey. The Winter to Spring Journal. Deep, grounded work for women who are not broken — only depleted.
2.3×

Revenue growth rate for companies integrating analytics, creativity, and a purpose-rooted identity layer. Widens to 2.7× during market downturns.

McKinsey Growth Triple Play
40%

Higher workforce retention in purpose-driven cultures — not because of better packages, but because the shared story guarantees belonging.

Deloitte Research
48%

Gap between executives who believe they're advancing human sustainability (89%) and workers who agree (41%). A measurable blind spot at the top.

Deloitte Global Human Capital Trends 2024
The Urgency
"You will either step forward into growth or you will step back into safety."
Abraham Maslow
The RÉSOLU Manifesto
We live in a world that teaches us to change our goals, our strategies and our systems, yet rarely asks us to examine the behaviour driving them.
Behaviour shapes everything. The way leaders lead. The way teams collaborate. The way relationships succeed or fracture. The way organisations grow or stagnate.
Most of us move through life unaware of the deeper patterns guiding our decisions, reactions and relationships. We repeat behaviours we do not fully understand.
When people begin to see the motivations and patterns behind their behaviour — defensiveness softens. Curiosity grows. Conversations deepen. Leadership evolves.
The future of leadership will not be shaped by better strategies alone. It will be shaped by a deeper understanding of human behaviour. RÉSOLU exists to create that understanding.
Trusted by organisations across South Africa
Telkom
We-Evolve
Sunshine Tours
Smoke CI
Kern Attorneys

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Client Voices

What shifts when the pattern is decoded.

"Michelle made the Enneagram come alive as a powerful tool for professional growth. I became more aware of my communication style, my emotional triggers, and how I show up — and approached challenges with a confidence I didn't have before."
Pearl
FLDP Participant · Telkom
"My coaching journey was truly eye-opening, helping me gain a deeper understanding of myself and approach challenges with a renewed mindset. Michelle is an expert in what she does — and a great, humble human being."
Kevin G.
Founder & CEO
"Michelle is kind, non-judgmental, and a safe space. She is so understanding — and her coaching helped me be self-aware and discover aspects of myself I didn't know were there."
Pamela
FLDP Lead · Telkom
"I became more brave, ready to stand up for myself. What I discovered was that being vulnerable is not a sign of weakness — and I'm now ready to conquer any challenge with what I've learned."
Vongani
FLDP Participant · Telkom
"Michelle has an incredible understanding of the connection between the gut and mental health. Compassionate, passionate, and deeply effective — she helps you get to exactly where you need to be."
Jade D.
Individual Client

"Identity is the anchor. Purpose is the shared story. Adaptive Capacity is what we build."

Start Your Journey →
Latest from Brainz Magazine

Why the Enneagram Is the Key to Rebuilding Team Identity and Performance

The data has caught up. Identity is not a soft concern — it sits in the centre of the balance sheet.

Michelle le Roux — Founder, RÉSOLU

The Work.
The Foundation.
The Person.

Human Behaviour Strategist. iEQ9 Accredited Practitioner. Executive Contributor to Brainz Magazine. Someone who has always believed that identity is the foundation — and that when we get identity right, purpose and performance follow.

[Photo: Michelle le Roux]

Degree
BA Industrial Psychology
Practitioner
iEQ9 Accredited — Integrative9
Experience
8+ years · 1,000+ hours
Publication
Brainz Magazine — Executive Contributor
Affiliation
COMENSA
Location
South Africa · Global
Brainz Magazine Executive Contributor Badge
Executive Contributor
Brainz Magazine
The Philosophy

Identity is the blueprint. Behaviour is the data.

I have always been drawn to the unseen layer — the motivation beneath the action, the pattern beneath the conflict, the identity beneath the role. My work is grounded in one conviction: when we know who we truly are at our core, purpose becomes clear — and adaptive capacity becomes possible.

Behaviour is not the problem — it is the data. It tells us exactly where identity has been suppressed, where purpose has been lost, and where adaptive capacity needs to be built. My work is to read that data and use it to anchor individuals, leaders, and teams back to who they actually are.

With a background in Industrial Psychology and eight years of deep behavioural work, I draw on the iEQ9 Enneagram, NLP, CBT, and an understanding of the gut, mind, and limbic emotional brain to turn complexity into clarity.

The Foundation

This work is grounded in faith — in the belief that we are not accidents. That identity is given before it is constructed. That purpose is embedded in the blueprint. It is from this place that I work, and it is this conviction that makes the work sustainable.

Work With Me

"It is in the shadow that we find the light."

The Core Philosophy of RÉSOLU

Immersive Team Development

Your team isn't underperforming because of a strategy problem.

It's underperforming because something underneath stopped holding them together. The iEQ9 Enneagram gives us the diagnostic language to decode that — and Tuckman's stages give us the map to move through it.

Book a Discovery Call
The Problems We Solve
01
Low team cohesion — groups of people who happen to share an office, not a purpose
02
Lack of innovation — creativity exiting while KPIs stay in the meeting room
03
Absence of motivation and purpose — people optimising but not fulfilled
04
Culture stagnation — unexamined collective patterns running the system unchallenged
The Business Case

Identity is not a soft concern. It sits in the centre of the balance sheet.

2.3×

Revenue growth for companies integrating analytics, creativity, and purpose. Widens to 2.7× during market downturns.

McKinsey
40%

Higher workforce retention in purpose-driven cultures — because the shared story guarantees belonging.

Deloitte Research
1.8×

More likely to achieve business goals when organisations design around human outcomes, not metrics alone.

Deloitte 2024
The Diagnostic Tool

The iEQ9 Integrative Enneagram

Unlike assessments that describe what you do, the iEQ9 reveals the core motivation and intrinsic fear driving the behaviour. It tells us the why — not just the what.

Developed with statistical reliability and validity testing, the iEQ9 is the most rigorous Enneagram assessment available. It is the starting point for every team engagement at RÉSOLU.

What teams gain
A shared language for patterns

Naming it gives it a place — and removes the toxicity that unnamed conflict carries.

Conflict decoded, not just managed

Understanding the motivation beneath the behaviour transforms conflict from threat to information.

Diversity as competitive advantage

Nine types on a team is a diagnostic superpower — if you know how to read it.

Psychological safety that lasts

The identity anchors installed by the iEQ9 carry a team through the masks dropping — the precondition for creative genius.

The Core Philosophy
01 — The Anchor
Identity
Who we are at our core. Uncovered through the iEQ9 Enneagram — dropping the masks to reveal true, intrinsic motivations beneath the surface behaviour.
02 — The Shared Story
Purpose
What we are called to build together. When individual identities are aligned, collective purpose naturally ignites — the glue that guarantees belonging and retention.
03 — The Gold Standard
Adaptive Capacity
How we endure, evolve, and grow stronger through disruption. The ultimate Harvard-backed outcome that lands directly on the balance sheet — measured, repeatable, and durable.
The Methodology

The 4 Re Framework

The practical, tactical engine that drives clients through the Identity → Purpose → Adaptive Capacity philosophy over a 12-month flagship engagement. Four phases. One outcome.

01
RE-FLECT
The Diagnostic
We use the iEQ9 to audit surface behaviours, trace them back to core motivations, and pinpoint the structural friction holding the team back.
02
REWRITE
The Identity Shift
We work with leadership to dismantle stagnant patterns and architect a new, shared narrative — one rooted in aligned identity and collective purpose.
03
REWIRE
The Systemic Change
We install psychological safety and adjust systemic tension so the team can navigate Tuckman's Storming stage without fracturing — building the conditions for real trust.
04
REBUILD
Purpose-Driven Adaptive Capacity
We cement the everyday habits that lock the new alignment into place — delivering the ultimate outcome: Systemic Adaptive Capacity that lives on the balance sheet.
The Journey

Tuckman's Stages of Team Development

Stage 01
Forming
The highly masked beginning. Roles unclear, relationships tentative, patterns hidden beneath politeness. Everyone is feeling for the edges.
Stage 02
Storming
The phase that can feel never-ending. Patterns surface. Conflict emerges. Most teams get stuck here — and mistake it for incompatibility.
Stage 03
Norming
The integration phase. When conflict has language, it finds its place. Trust begins to build at the behavioural level.
Stage 04
Performing
The place of flow. Where the team knows who it is — and what it can do together. This is the destination. This is the work.

"A lot of teams get stuck in storming and end up firing a whole group of people — because we haven't normalised the hard parts and how they set us up for the best part of the partnership."

Corporate Retainer Engagements

Two Flagship Programmes

Both are 12-month structured engagements built on the 4 Re Framework. The distinction is in the starting point and the primary outcome — choose the one that meets your organisation where it is.

Retainer 01 · 12-Month Programme
The Psychological Safety Programme
For organisations where trust has fractured, conflict is unresolved, or teams are stuck in Tuckman's Storming stage. We build the conditions for psychological safety from the inside out.
The 4 Re Entry Point
Begins at RE-FLECT — deep diagnostic using iEQ9 to surface patterns, then moves through REWRITE and REWIRE to install lasting safety.
What's included
iEQ9 team diagnostics · Tuckman facilitation · Psychological safety assessment · Leadership coaching component · Monthly group sessions
Primary Outcome
A team that can navigate conflict without fracturing — and a shared language for patterns that makes psychological safety structural, not performative.
Format
In-person (South Africa) · Online available · Teams of 6–40
Enquire About This Retainer
Retainer 02 · 12-Month Programme
The Purpose-Driven Work Programme
For organisations ready to move beyond safety into identity alignment and collective purpose — building the Adaptive Capacity that endures disruption and lands on the balance sheet.
The 4 Re Entry Point
Begins at REWRITE — dismantling stagnant patterns and architecting a shared narrative — then moves through REWIRE and REBUILD to lock in Adaptive Capacity.
What's included
Identity alignment workshops · Shared purpose architecture · iEQ9 team and leadership diagnostics · Adaptive Capacity installation · Executive coaching
Primary Outcome
Systemic Adaptive Capacity — a purpose-driven organisation that grows stronger through disruption. The outcome McKinsey and Deloitte have put a number on: 2.3× revenue growth.
Format
In-person (South Africa) · Online available · Suitable for leadership teams and full organisations
Enquire About This Retainer
Personal Leadership Coaching

You're not stuck because you lack information.

You're stuck because a pattern you don't fully see yet is running the show. We go to the blueprint — and we change what needs to change at the root.

Apply for Coaching
The Reality
"You will either step forward into growth or you will step back into safety."
Abraham Maslow — There is no neutral ground.
The Framework

Identity. Purpose. Adaptive Capacity.

Everything flows from identity. When we decode who you truly are at the core, purpose becomes clear. And when purpose is clear, you build the adaptive capacity to navigate anything — not despite complexity, but through it.

Identity

Not constructed — given. The iEQ9 Enneagram helps us name it: the core motivation, the intrinsic fear, the story that formed us. We drop the masks and reveal what has been driving the behaviour all along.

Purpose

When identity is clear, purpose ceases to be a search. It becomes a recognition. The work we are built for announces itself. This is the shift from striving to inhabiting — and the foundation of belonging.

Narrative

The story we carry determines what we see as possible — and what we unconsciously close off. Reshaping narrative is the hinge point of real change at the personal and organisational level.

Adaptive Capacity

The gold standard. How you endure, evolve, and grow stronger through disruption. Built on the foundation of identity and purpose — this is what lands on the balance sheet and makes leadership durable.

Who This Work Is For

The leaders who find their way here

Executives at a plateau

High performers who have achieved by every external measure — and know something is still missing. The ceiling is internal.

Leaders navigating transition

A new role, a restructure, a season of complexity. The toolkit is out the window — the blueprint is what remains.

Entrepreneurs who want to get unstuck

Capable, driven, self-aware — and still repeating a pattern they can't quite see. The work begins one layer beneath the surface.

What Coaching Looks Like

A process, not a programme

Starting Point
iEQ9 full individual report + debrief session. We establish the blueprint before we start the work.
The Engagement
3 or 6-month coaching packages. Regular sessions, between-session integration support, and a relationship built on deep trust.
The Goal
Not a better version of who you're trying to be. A return to who you already are — with the awareness to lead from that place.
Apply for Coaching
For Women 40+

You are not broken.
You are depleted.

There is a profound difference between the two — and that difference is where we begin.

Soften. Open up. Let go.

Annual Immersive Experience

THE RESET

An annual immersive experience for women 40 and over. Not a retreat from life — a return to it. We come not to fix what is broken but to reclaim what has been set aside.

The Premise

Women don't arrive depleted because they are weak. They arrive depleted because they have been fully spent on things that may not have been theirs to carry.

The Experience

Immersive. Embodied. Faith-grounded. Enneagram-informed. You will leave knowing who you are, what you carry, and what you can set down.

Who It's For

Women 40+ who are ready to stop managing their depletion — and start addressing it at the root.

Join the Waitlist

Next date to be announced. Join now for early access and pricing.

Group Journey · Twice Yearly Online

The Integration Journey

A small-group online journey that runs twice a year — January and July. For those who want more than a single session. This is a process of return.

What happens inside

Using the iEQ9 Enneagram as a map, we move through the terrain of identity, pattern, and narrative. Group sessions, individual integration work, and the rare gift of being witnessed in the process.

Not a course. Not a programme. A journey. The distinction matters.

Format
Online · small group (limited cohort)
Runs January and July each year
Payment plan available
Early registration strongly advised
Register Interest
12-Month Soul Governing System

Winter to Spring

A step-by-step guide to clearing a path that spans over a decade, meandering through the mental terrain of thoughts to the lush limbic landscape where we dream, till we land and find ourselves found in the spiritual sanctuary where our true self lives and our true reality must be forged.

The System
Morning
5 minutes
3 tasks + 1 core emotional intention. Begin with clarity.
Brain Dump
Anytime
Immediate cognitive offloading — write it, clear the mental RAM.
Evening Close
3 minutes
Close the day. Lock in tomorrow's starting point.
Weekly
Sunday
One priority. One double-page spread. High-level execution only.
Monthly
1st of month
One page. Four lines. Strategic course correction.

The Rule of the Book: just open it and write.

The Object
Pages
~440 pages
Binding
Smyth Sewn · lays flat
Paper
100–120gsm cream
Ribbons
2 woven satin
Size
A5 or 6″ × 9″
Cover
Soft-touch leatherette

Paired with the decade planner as a bundle — a complete system for governing your next ten years, not just your next year.

Pre-Order — Coming SoonJoin the Waitlist
Executive Contributor

Decoding behaviour.
One article at a time.

Published in Brainz Magazine — reaching readers across 65 countries. Leadership, mindset, and the intersection of identity and performance.

Brainz Executive Contributor Badge Brainz Magazine
Latest Article
Leadership · Team Development · Enneagram

Why the Enneagram Is the Key to Rebuilding Team Identity and Performance

The data has caught up. Two of the largest research houses in the world have made the case for the soul of an organisation. Identity is not a soft concern — it sits in the centre of the balance sheet.

Read on Brainz →
2.3×

revenue growth for companies integrating identity and purpose

48%

gap between executive perception and worker reality

More from Michelle
All Articles
View the full contributor profile on Brainz Magazine

Articles on leadership, mindset, behaviour, and the Enneagram.

View All Articles →

[Article 2 — to be added]

[Article 3 — to be added]

Work With Michelle le Roux

Let's begin.

Every engagement starts with a conversation. Tell me what is happening in your team, your leadership, or your life. We'll find the right place to begin.

The Offers
For Organisations · Retainer 01
Psychological Safety Programme
12-month engagement. iEQ9 team diagnostic · Tuckman facilitation · Psychological safety installation · Leadership coaching. For teams stuck in conflict or fractured trust.
Investment
Retainer — enquire
For Organisations · Retainer 02
Purpose-Driven Work Programme
12-month engagement. Identity alignment · Shared purpose architecture · Adaptive Capacity installation · Executive coaching. The 2.3× revenue outcome, engineered.
Investment
Retainer — enquire
For Organisations
Team Diagnostic + Facilitation
iEQ9 assessment for the full team + facilitated Tuckman development sessions. Half-day to multi-day format. Ideal for teams at any stage.
Investment
Package — enquire
For Organisations
Keynote & Workshops
The Enneagram and team performance · Psychological safety in practice · Identity, purpose and leadership · The human cost of metrics-only culture.
Investment
Per event — enquire
For Leaders
Individual Leadership Coaching
3 or 6-month packages. iEQ9 individual report + debrief · Regular coaching sessions · Between-session integration support.
Investment
Packages — enquire
For Women
THE RESET
Annual immersive experience for women 40+. Enneagram-informed · faith-grounded · embodied. Waitlist open — join now for early access.
Investment
Waitlist open
For Women
Integration Journey
Small-group online journey. January and July each year. iEQ9-informed process of identity, pattern, and narrative. Limited cohort.
Investment
Register interest
Product
Winter to Spring Journal + Planner
Premium Smyth-sewn hardcover — 440 pages, cream paper, two satin ribbons. Paired with the decade planner as a complete governing system.
Investment
Coming soon
Start the Conversation

Every engagement begins here.

Tell me what is happening. We'll find the right place to begin.

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